1823 簡介

由香港特別行政區政府數字政策辦公室管理的1823，處理有關 23 個參與部門的查詢、讚賞和建議，並接收市民對所有涉及香港政府服務的投訴。

全新設計的1823流動應用程式提供一個更方便的途徑，讓你可以隨時隨地聯絡1823。

- 主要功能 -

• 提交個案
提供簡單易用表格，方便填寫個案資料。你亦可提供額外資料，包括上載相片、短片、錄音、在地圖上標示個案地點等。

• 個案紀錄及回覆
翻看個案的紀錄、查閱部門回覆、進一步跟進個案、或通知1823結束個案。

• 即時解答簡單查詢
即時為你自動搜尋1823網站的相關常見問答，或由智能助理「一一」為你即時解答簡單查詢。

私隱聲明：https://www.1823.gov.hk/tc/mobile-app/privacy-policy
收集個人資料聲明：https://www.1823.gov.hk/tc/mobile-app/pics

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下載Android版本 1823 APK

1. 點擊「下載Android版本 1823 APK」

2. 安裝 1823

3. 啟動並享受 1823

從 Google Play 獲取。

1. 點擊「從 Play Store 獲取」

2. 從 Play Store 下載 1823

3. 啟動並享受 1823

關於 1823 Android版的評論

Every time I click the app, I get "Network Connection Failure, please make sure your network connection is active ". I get this message only, cannot access the app, even though I use 1) data 2) home WiFi 3) office WiFi 4) public transport WiFi!!!

Have used successfully before but now the app just hangs after I have uploaded a photo. Tried uninstalling and reinstalling but I suspect the recent update (2.1.3) has broken something.

Since upgrade from V1, all reported cases are lost. No one tell the upgrade part. I reported few cases in V2 for the past few months. All cases lost again after I reinstall the V2 on the same phone. Why same login cannot retain pending cases ? Although the readme of V2 said, they will have update on cases to our email but most of the cases I have experienced ( in particular for FEHD) they are reluctant to update via email. In this cases, updating of 1823 apps will sink all cases into the sea.

Every time I click the app, I get "Network Connection Failure, please make sure your network connection is active ". I get this message only, cannot access the app, even though I use 1) data 2) home WiFi 3) office WiFi 4) public transport WiFi!!!

Have used successfully before but now the app just hangs after I have uploaded a photo. Tried uninstalling and reinstalling but I suspect the recent update (2.1.3) has broken something.

Since upgrade from V1, all reported cases are lost. No one tell the upgrade part. I reported few cases in V2 for the past few months. All cases lost again after I reinstall the V2 on the same phone. Why same login cannot retain pending cases ? Although the readme of V2 said, they will have update on cases to our email but most of the cases I have experienced ( in particular for FEHD) they are reluctant to update via email. In this cases, updating of 1823 apps will sink all cases into the sea.

1823 對我的電腦設備來說安全嗎？

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是的，1823 遵循 Google Play 的內容指南，確保您在您的 Android 設備上安全使用。

什麼是XAPK檔案？如果我下載的1823是XAPK檔案怎麼辦？

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XAPK是一種檔案擴充格式，單獨的APK檔案和OBB cache assets檔案。 XAPK檔案可以簡單透過手機上的預設安裝器直接下載安裝到Android裝置。 XAPK檔案可以幫助你在手機或平板下載或傳輸大型應用程式時節省很大的資料容量。XAPK檔案甚至可以讓你毫無障礙地下載和安裝受區域限制的應用程式。 XAPK檔案不像APK檔案可以簡單透過手機上的預設安裝器直接下載安裝到Android裝置。APKPure XAPK 安裝器可以透過最方便的方式幫你一鍵安裝和管理Android裝置上的APK和XAPK檔案。具體安裝教學可以透過以下連接查看：https://apkcombo.com/tw/how-to-install/ 而在電腦上只需拖拽XAPK檔案至雷電模擬器中即可。